My Fitbit has been reset but won't pair to a different smartphone Make sure all your data is synced, as unpairing will wipe everything. Scroll to Device Info and then Clear User Dataģ. From the Fitbit app, tap the cog in the top-left corner and then your tracker.Ģ. If you're having issues with your Fitbit, unpairing and going through the setup process can also help resolve this.ġ. So if you get a new Fitbit device and want to gift your old one to someone else, follow these steps: Unpairing a Fitbit can not only free your account up to pair with a new device, but it can also mean it's free to be linked to another Fitbit account.
If you want to, hit 'Reset' or 'Confirm'. You'll then be prompted to confirm the decision to clear your Fitbit to its box settings.
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